Shipping & Returns

Please allow 1-4 business days for us to process and ship your order. Please allow an additional 2-3 days processing for made to order or custom handmade earrings. Shipping times will vary, depending on your location. Please make sure the address we are shipping to is a secure address. We are not responsible for lost or stolen packages.

We currently do not accept returns for home goods and clothing items. If you have an issue with your order, email us at estherandtheresa@gmail.com.

Each pair of earrings is handmade with love. Thus, there may be slight imperfections in any pair of earrings. I do my best to make sure they are cute and wearable. 

 

Returns for damaged earrings are accepted within 30 days of purchase other damaged returns will be met on a case to case basis. If you are not happy with a purchase, exchanges are accepted within 14 days after receiving your product. With custom pieces no returns are accepted. If you are returning due to damage you can only receive a duplicate of your previous order. No exchanges for something else are allowed.

 

Polymer clay is very durable and even bendable HOWEVER some of my colors bake a little harder than others so please do not bend your earrings. I understand that accidents do happen so if for some reason you break your earrings please contact me via email. I will review on a case by case basis. No instagram DMs regarding replacements and orders will be accepted. 

email us at info@esthertheresa.com

*emails with be returned within 1-2 days*