Shipping & Returns
Returns for damaged earrings are accepted within 30 days of purchase other damaged returns will be met on a case to case basis. If you are not happy with a purchase, exchanges are accepted within 14 days after receiving your product. With custom pieces no returns are accepted. If you are returning due to damage you can only receive a duplicate of your previous order. No exchanges for something else are allowed.
Polymer clay is very durable and even bendable HOWEVER some of my colors bake a little harder than others so please do not bend your earrings. I understand that accidents do happen so if for some reason you break your earrings please contact me via email. I will review on a case by case basis. No instagram DMs regarding replacements and orders will be accepted.
email us at info@esthertheresa.com
*emails with be returned within 1-2 days*